Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Postgraduate Certificate in Hotel Front Desk Training

Our hotel front desk training program is designed for individuals seeking to excel in hospitality and customer service roles. Gain essential skills in guest relations, reservations management, and front desk operations. This certificate will prepare you for a successful career in the hospitality industry. Whether you're a recent graduate or a seasoned professional looking to enhance your skills, this program is perfect for you. Take the next step in your career and enroll today!

Start your learning journey today!

Hotel Front Desk Training offers a comprehensive Postgraduate Certificate program designed to equip students with essential skills for excelling in the hospitality industry. Gain hands-on experience in managing front desk operations, customer service strategies, and reservation systems. This course focuses on practical skills such as problem-solving, communication, and multitasking. Stand out in a competitive job market with a certificate showcasing your expertise in hotel front desk management. Enjoy self-paced learning with the flexibility to study according to your schedule. Elevate your career prospects with this specialized training in hotel operations. Apply now for a rewarding future in hospitality.
Get free information

Course structure

• Front Desk Operations & Procedures
• Customer Service Excellence
• Reservation Management
• Communication Skills in Hospitality
• Problem-Solving Strategies
• Revenue Management
• Technology in Front Desk Operations
• Handling Difficult Guests
• Safety & Security Protocols in Hotels

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Our Postgraduate Certificate in Hotel Front Desk Training is designed to equip individuals with the necessary skills and knowledge to excel in the hospitality industry. Through this program, students will learn key concepts such as customer service, reservation management, and front desk operations.

Upon completion of the course, participants will be able to effectively manage hotel front desk operations, handle guest inquiries and concerns professionally, and optimize guest satisfaction. This certificate program is ideal for individuals looking to pursue a career in hotel management or hospitality services.

The duration of the Postgraduate Certificate in Hotel Front Desk Training is 8 weeks, and it is self-paced to accommodate the busy schedules of working professionals. The curriculum is designed to be comprehensive yet flexible, allowing students to learn at their own pace.

In today's competitive hospitality industry, having strong front desk skills is essential for success. Our program is aligned with current trends in the industry, ensuring that students are equipped with the latest knowledge and practices. By completing this certificate program, individuals can stay ahead of the curve and enhance their career prospects in the hospitality sector.

Enroll in our Postgraduate Certificate in Hotel Front Desk Training today and take the first step towards a rewarding career in hospitality!

Year Number of Cyber Attacks
2018 2,315
2019 3,789
2020 5,621

Career path