Assessment mode Assignments or Quiz
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International Students can apply Students from over 90 countries
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Overview

Advanced Skill Certificate in Hotel Service Performance

Enhance your hospitality career with our comprehensive hotel service training program. Designed for aspiring hotel professionals, this course focuses on refining customer service skills, managing guest experiences, and improving service efficiency. Learn from industry experts and gain practical insights to excel in the competitive hospitality sector. Whether you're a front desk staff or a hotel manager, this certificate will elevate your service performance and open doors to new opportunities in the hotel industry. Start your learning journey today! Hotel Service Performance Training offers a comprehensive Advanced Skill Certificate program focusing on enhancing your expertise in the hospitality industry. Gain practical skills through hands-on projects and real-world simulations, preparing you for a successful career in hotel management. This course covers a wide range of topics including customer service, front desk operations, housekeeping management, and food and beverage service. Enjoy the flexibility of self-paced learning and personalized feedback from industry experts. Elevate your resume with this specialized training and stand out in the competitive job market. Enroll now to advance your hotel service performance skills and boost your career prospects.

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Course structure

• Introduction to Hotel Service Performance
• Advanced Customer Service Strategies
• Effective Communication Skills
• Hospitality Industry Trends
• Professional Guest Relations
• Revenue Management
• Food and Beverage Operations
• Housekeeping Management
• Marketing and Sales Techniques in Hospitality

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

The Advanced Skill Certificate in Hotel Service Performance is a comprehensive program designed to equip participants with the necessary skills and knowledge to excel in the hospitality industry. This certificate focuses on enhancing customer service, problem-solving abilities, and leadership qualities within a hotel setting. Upon completion, students will be able to effectively manage guest relations, optimize service delivery, and ensure customer satisfaction.


The duration of this program is 10 weeks, with a self-paced learning format that allows students to balance their studies with other commitments. Through a combination of theoretical knowledge and practical training, participants will develop a deep understanding of hotel operations and service excellence. This certificate is ideal for individuals looking to advance their careers in the hospitality sector and stand out in a competitive job market.


With the hospitality industry evolving rapidly, the Advanced Skill Certificate in Hotel Service Performance is aligned with current trends and best practices. Participants will gain insights into the latest developments in hotel management, customer service technologies, and industry standards. This program will provide students with a competitive edge by equipping them with the skills and knowledge needed to succeed in a dynamic and fast-paced environment.

Year Number of Hotel Service Performance Certificates Issued
2018 500
2019 750
2020 1000
The Advanced Skill Certificate in Hotel Service Performance has become increasingly valuable in today's market, with a growing demand for well-trained professionals in the hospitality industry. In the UK alone, the number of Hotel Service Performance Certificates issued has seen a steady increase over the years, with 500 certificates issued in 2018, 750 in 2019, and 1000 in 2020. This certification equips individuals with advanced skills in customer service, communication, and problem-solving, making them highly sought after by hotels and other hospitality establishments. With the rise of online reviews and social media influencing consumer choices, the ability to deliver exceptional service has never been more critical. By obtaining this certificate, professionals can differentiate themselves in a competitive job market and demonstrate their commitment to excellence in hotel service performance. Employers value these credentials as they indicate a higher level of expertise and dedication to providing exceptional guest experiences. As the hospitality industry continues to evolve, having advanced skills in hotel service performance is essential for career advancement and professional success.

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